General Questions
Common questions about payments, refunds, and support
We accept all major credit cards, PayPal, and Shop Pay through our secure Shopify checkout.
Due to the digital nature of our products, all sales are final. However, if you experience any technical issues with your files, please contact us and we'll work to resolve the issue promptly.
You can reach our support team via email or the contact form on our website. Response time is within 24–48 business hours.
The Starter Pack and Pro Pack are licensed for personal and single-business use. If you'd like to use the content for multiple clients, please contact us about our agency licensing options.
DFY Services FAQ
Questions about our Done-For-You services
The Done-For-You Creator Pack is our fully managed content creation service. We handle everything from research to editing, so you can focus on growing your business.
Turnaround time is typically 5–7 business days after we receive your branding details and content brief. Rush delivery options are available upon request.
Yes, we'll need your brand name and logo, preferred color scheme, target audience details, any specific topics or products you want featured, and examples of content styles you like (optional but helpful).
Our DFY Custom eCourse Creation service is a fully managed solution where we build your online course from scratch — including curriculum design, slide creation, video scripts, and course structure.
Depending on the scope of your course, delivery typically takes 10–14 business days after receiving your content brief and branding materials.
Yes! All DFY services include up to 2 rounds of revisions to ensure you're completely satisfied with the final product. Additional revision rounds can be purchased if needed.
Frequently Asked Questions
Find answers to common questions about our products and services
The Starter Pack includes professionally created short-form video content designed to help you grow faster on platforms like Instagram Reels, TikTok, Facebook Reels, and YouTube Shorts. Included: 60 Reel Templates, 60 YouTube Shorts Templates, Trending hooks and high-performing captions, Professionally edited videos with music, voiceovers, on-screen text, and engaging transitions, Content adaptable to multiple niches and industries.
Once your order is placed, you will receive your digital download link via Dropbox, Google Drive, or email delivery. Your files will be available within 24 hours of purchase. If you do not receive your files within this timeframe, please check your spam folder or contact us directly.
Yes! All templates and videos are fully editable. You can add your own branding (logo, colors, fonts), swap out text, captions, and hooks, adjust music and voiceovers, and repurpose content across multiple platforms. We recommend using Canva, CapCut, or Adobe Premiere for editing.
Our content works across many industries including Coaching & Consulting, E-commerce & Dropshipping, Health & Wellness, Real Estate, Finance & Business, Beauty & Lifestyle, Education & Online Courses, and many more.
The Pro Pack is our premium content bundle including: 120 Reel Templates, 120 YouTube Shorts Templates, Advanced hooks, captions, and CTAs, High-quality edited videos with professional transitions, Bonus: Canva Brand Kit Templates, Bonus: Caption Swipe File (50+ high-converting captions).
The Pro Pack includes double the content volume, more advanced editing styles, and exclusive bonus materials not available in the Starter Pack. It's ideal for businesses and creators who post consistently and need a larger content library.