Frequently Asked Questions

Welcome to Video Creator Income Lab! Below are answers to the most common questions about our digital products, delivery process, editing options, and custom content services.

Starter Pack FAQ

What do I get with the Starter Pack?

The Starter Pack includes professionally created short-form video content for Instagram Reels, TikTok, Facebook Reels, and YouTube Shorts.

  • 60 Reel Templates
  • 60 YouTube Shorts Templates
  • Trending hooks and high-performing captions
  • Professionally edited videos with music, voiceovers, on-screen text, and transitions
  • Content adaptable to multiple niches

How do I receive my files?

Your digital download link will be sent via Dropbox, Google Drive, or email within 24 hours of purchase.

Can I customize the content?

Yes! Add your branding, swap captions/hooks, adjust music, and repurpose across platforms. We recommend Canva, CapCut, or Adobe Premiere.

What niches does the content work for?

Coaching, E-commerce, Health & Wellness, Real Estate, Finance, Beauty, Education, and many more.

Pro Pack FAQ

What's included in the Pro Pack?

  • 120 Reel Templates
  • 120 YouTube Shorts Templates
  • Advanced hooks, captions, and CTAs
  • Bonus: Canva Brand Kit Templates
  • Bonus: Caption Swipe File (50+ captions)

How is the Pro Pack different from the Starter Pack?

Double the volume, more advanced editing, and exclusive bonuses. Ideal for creators who post consistently.

Done-For-You (DFY) Creator Pack FAQ

What is the DFY Creator Pack?

A fully managed content creation service — we handle everything from research to editing.

What's included?

  • Custom-branded Reels & Shorts
  • Niche-specific research and trend analysis
  • Professional voiceovers, music, captions, and CTAs
  • Delivered via Dropbox or Google Drive

How long does it take?

Typically 5–7 business days after receiving your branding details. Rush delivery available on request.

What do I need to provide?

  • Brand name and logo
  • Preferred color scheme
  • Target audience details
  • Topics or products to feature
  • Content style examples (optional)

Done-For-You Custom eCourse Creation FAQ

What is the DFY eCourse Creation service?

We build your online course from scratch — curriculum design, slide creation, video scripts, and course structure.

What's included?

  • Full curriculum outline and module structure
  • Professional slide deck (Canva or PowerPoint)
  • Video scripts for each module
  • Platform setup guidance (Teachable, Kajabi, Thinkific, etc.)
  • Delivery via Google Drive or Dropbox

How long does it take?

Typically 10–14 business days after receiving your content brief and branding materials.

Can I request revisions?

Yes! All DFY services include up to 2 rounds of revisions. Additional rounds can be purchased if needed.

General FAQ

What payment methods do you accept?

All major credit cards, PayPal, and Shop Pay via our secure Shopify checkout.

Do you offer refunds?

Due to the digital nature of our products, all sales are final. Contact us for any technical issues.

How do I contact support?

  • Email: support@videocreatorincomelab.com
  • Contact form on our website
  • Response time: 24–48 business hours

Do you offer bulk or wholesale pricing?

Yes! Contact us directly for custom pricing for multiple clients or team members.

Can I use this content for client work?

Starter and Pro Packs are licensed for personal/single-business use. Contact us about agency licensing for multiple clients.